Regional Quality Improvement Coordinator – Downstate

Description:

Under the direct supervision of the Assistant Director of Quality Improvement, the Regional Quality Improvement Coordinator (QIC), will work closely with the central office staff to implement the continuous quality improvement cycle of QUALITYstarsNY throughout New York State.  The QIC will supervise a team of Quality Improvement Specialists serving specific regions across the state, who are responsible for creating and managing each program’s Quality Improvement Plan and its supports, including fund allocations.  The goal of this position is to effectively supervise and support the Quality Improvement Specialists with attention to monitoring Quality Improvement Plans.  The QISC is responsible for building the capacity of QIS through leadership, professional development, and a range of other supports to ensure success in the role. 

Applicants should reside in New York City, Mid-Hudson, or Long Island regions to be considered for the position.

Responsibilities:

Leadership and Supervision 

• Cooperate and collaborate with other central office staff on a regular and consistent basis to reach and/or exceed project goals as indicated in annual work plans.
• Supervise and coordinate assigned Quality Improvement Specialists, including case management and the effective development and monitoring of the Quality Improvement Plans.
• Timely completion of annual performance evaluations for all assigned Quality Improvement Specialists and coordinate professional development opportunities to encourage growth and success.
• Co-Lead the bi-annual staff retreats in collaboration with other central office staff and Quality Improvement Specialists

Management & Monitoring 

• Implement, and monitor quality control systems to ensure accountability for contract and grant deliverables, including documentation, tracking, and data analysis.
• Contribute to the development and revisions of the QIS Staff Manual.
• Collaborate with project director and project managers to monitor and improve the database system(s), including the development and revisions of technical manuals for staff and participants.
• Support management of the hiring and on-boarding process for Quality Improvement Specialists, including development and facilitation of the new hire orientation.
• Support review of data to inform and strengthen practices that align with state and local priorities.
• Respond to data analysis and write reports that describe progress toward project goals and outcomes.

Communication & Partnerships 

• Engage in building relationships with key stakeholders, representing and promoting the work of QUALITYstarsNY locally and across the state at various events, trainings, and meetings.
• Develop partnerships with key agencies across the state to enhance the project and supports for participants.
• Attend and contribute to project planning meetings and the development of the annual project calendar.
• Maintain efficient and organized records and files as part of the administrative team.

• Participate in staff meetings and trainings as required.
• Perform special projects and other duties as assigned.

Qualifications: